FAQ

GENERAL GUIDELINES

This website was built to guide you through the registration and permit application process.To complete the Alarm Permit application online, you must register first to ensure we capture the necessary login information. Once registered, you can return to the site any time and access your information.
If you have a current permit with the Town, please do not register. See below.
 
ALREADY HAVE A PERMIT ON FILE, AND NEED TO RENEW YOUR PERMIT?
If you already have a permit with the Town of Fairview, please do not register online. We have already done it for you. Simply contact the Alarm Coordinator by phone at (972) 562-0522 x5022, or email at alarm@fairviewtexas.org, to receive your username and password. We’ll verify your information and help you log in.
 
REGISTRATION
 
Q: WHY DO I NEED TO REGISTER?
A: Registration is necessary to properly secure your information and allow you to submit a new alarm permit, update your current permit, access account information, pay false alarm fines, and renew your permit annually via this website.
 
Q: WHAT IF I DON’T WANT TO REGISTER ONLINE?
A:
If you prefer to complete the permit process the old fashioned way, the form may be downloaded here or picked up at the Town Hall. Once completed, submit the form to the Town of Fairview, Alarms Unit,372 Town Place, Fairview, TX 75069.
 
 
ALARM PERMIT
 
Q: WHY DO I NEED AN ALARM PERMIT?
A: The safety of our residents and business owners is a top priority, so an Ordinance in effect since 1998 (Article 4.05), was passed to ensure that an Alarm Permit for every alarm system in Fairview is required. This provides our police and fire departments with the information they need to respond quickly and efficiently, in case of an emergency at your home or business.Additionally, requiring permits helps police officers track and manage false alarm calls. This will help the Town curtail the wasteful use of police resources on excessive false alarm calls.
 
Q: MY ALARM SYSTEM IS NOT MONITORED. DO I NEED A PERMIT?
A: Yes, a permit is required if your alarm system can be activated to trigger an audible response.
 
Q: HOW MUCH DOES AN ALARM PERMIT COST?
A: The cost of a new permit is $50.00 for Residential and $100.00 for Commercial. The cost of permit renewal is $25.00 for Residential and $50.00 for Commercial.
 
Q: HOW OFTEN DO I NEED TO RENEW MY ALARM PERMIT?
A: Alarm permits must be renewed annually, beginning January 1st of each year. Multi-year renewals are not available.
 
Q: WHAT FORM OF PAYMENT DOES THE TOWN TAKE ONLINE?
A: The Town is only able to accept credit or debit card payments online (MasterCard, Visa, Discover).
 
Q: CAN I PAY WITH CASH OR CHECK?
A: Yes, download the Alarm Application PDF Form, fill it out and mail it with your check to the Town Hall.If you want to pay with cash, you must come in person to the Town Hall.
 
 
FALSE ALARMS
 
Q: WHAT IS THE DEFINITION OF A FALSE ALARM?
A: The town ordinance defines a false alarm notification as, “A burglar, emergency medical assistance, fire, and robbery alarm notification to the police department, to include the police department dispatch center, and when the responding officer reasonably finds there is no evidence of unauthorized intrusion and/or attempted unauthorized intrusion, no presence of fire or threat to life from fire/smoke and/or no existent medical emergency as indicated by the alarm”.
 
Q: WHY ARE THERE FALSE ALARM FINES?
A: False alarms are very costly, and take police officers away from responding to actual emergency situations.In 1998, the Town of Fairview enacted an Alarm Ordinance (Article 4.05).This law requires all Fairview property and business owners with alarm systems to obtain, and maintain, an annual permit. It also stipulates a fine must be paid to the Town for excessive false alarms.
 
Q: HOW MANY FALSE ALARMS ARE ALLOWED BEFORE A FINE IS LEVIED AGAINST THE PERMIT HOLDER?
A: The Town allows 5 false alarms in a 12 month period. After the 5th false alarm, a fine of $50.00 for Residential and $100.00 for Commercial is charged to the Permit Holder for each additional occurrence within the 12 month period.
 
Q: WHAT ARE THE MOST FREQUENT REASONS FOR FALSE ALARMS?
A: The most frequent reason for false alarms is user error, including: incorrect use of keypad codes, failure to train other authorized users, failure to secure doors and windows before turning on alarm, failure to notify monitoring facility of unscheduled openings or closings, failure to update authorized personnel list with monitoring facility.
 
ONLINE DATA SECURITY
 
Q: IS MY INFORMATION SECURE?
A: Information security is one of our top priorities, and the Town has taken strong measures to ensure your data is safe.The transmission of your information over the internet is encrypted using industry standard guidelines (the same encryption as banks use for online banking).We protect your information with a tiered security model and a “need to know” policy, which allows access only to approved personnel.We don’t store your credit card information and we use secure handling procedures for the payment process.